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Privacy Policy

Last updated: 16 August 2026

360 ICT (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit  https://360ict-itsupport.co.uk or contact us about our IT support, consultancy and related services.

Information we collect

We may collect:

  • Your name, business name, email address, telephone number and enquiry details.
  • Information you provide when requesting a quote, booking a consultation or subscribing to communications.
  • Technical information such as IP address, browser type, device information and website usage data, including through cookies where used.
  • Client and service information needed to provide, support, secure and invoice for our services.

How we use information

We use personal information to:

  • Respond to enquiries and provide requested services.
  • Manage client relationships, support requests, contracts and billing.
  • Maintain the security, performance and improvement of our website and services.
  • Send relevant business updates or marketing where permitted by law. You can opt out at any time.
  • Meet legal, regulatory and record-keeping obligations.

Our legal bases for processing may include performing a contract, taking steps at your request before entering a contract, complying with legal obligations, our legitimate business interests, or your consent where required.

Sharing and retention

We may share information with trusted suppliers that help us operate our website, communications, IT systems, accounting or service delivery. They may only use it to provide services to us and must protect it appropriately.
We may also disclose information where required by law or to protect our rights, customers, systems or security. We retain information only for as long as necessary for the purpose collected, including applicable legal, tax and contractual requirements.

Your rights

Subject to applicable law, you may ask us to access, correct, erase, restrict or transfer your personal information, or object to certain processing. You may withdraw consent at any time where processing relies on consent.

To make a request, contact enquiries@360ict.co.uk. You also have the right to complain to the UK Information Commissioner’s Office.

Cookies and security

Our website may use essential cookies and, where enabled, analytics or preference cookies. You can manage cookies through your browser settings and any cookie controls provided on the website.
We use reasonable technical and organisational measures to protect personal information. However, no online transmission or storage system can be guaranteed completely secure.

Contact and changes

Data controller: 360 Cybersec Ltd
Address: 10a High Street, Chislehurst, Kent BR7 5AN
Email: enquiries@360ict.co.uk
Telephone: 0208 663 4000

 

We may update this policy from time to time. The current version will always be published on this website.

Artificial Intelligence (AI)

Bring practical AI into your SME in a way that’s safe, ethical, and proportionate to your size. We identify quick-win use cases such as automating routine admin, improving customer communications, or enhancing reporting. Focusing on tools that integrate with your existing systems, we help you implement AI that saves time without adding complexity, improves decision-making, and frees your team to concentrate on higher-value work, customer service, and growth-focused activities

Accounting Systems and Integration

Modernise your finance operations with cloud accounting systems and integrations that fit the realities of running a UK SME. We support selection, setup, and integration of accounting, expenses, and invoicing tools, ensuring data flows smoothly between systems such as banking, CRM, and payroll. With accurate, up-to-date financial information and clearer reporting, you can save time on manual admin, reduce errors, and make faster, more confident decisions about cash flow and investment.

Social Media and Online Presence

Turn your online presence into a consistent source of enquiries for your UK SME. We help you choose the right platforms, create content that reflects your brand, and align campaigns with your sales objectives. From profile optimisation and posting schedules to simple paid campaigns, we focus on practical steps that increase visibility, build trust, and drive traffic to your website, so you generate more qualified leads without wasting time or budget.

Finance

Strengthen your SME’s financial position with strategic support on funding, structure, and tax efficiency within the UK framework. We help you review options such as loans, asset finance, or investment, prepare information for lenders, and implement forecasting tools that give clarity on cash flow and profitability. By combining practical advice with modern accounting technologies, we enable you to plan ahead, manage risk, and maximise the value you take from your business.gov+5

Human Resources (HR)

Put robust, compliant HR foundations in place as your UK SME grows. We support you with practical HR systems, policies, and templates covering recruitment, onboarding, contracts, and performance management. By standardising key processes and aligning them with UK employment regulations, we help you reduce risk, handle issues consistently, and create a better employee experience. The result is a more organised, people-focused business that can attract, develop, and retain the right talent.

Business Growth – Sales and CRM

Unlock sustainable growth with practical sales strategy, CRM, and process improvements designed for UK SMEs. We help you structure your pipeline, define realistic revenue targets, and implement systems that give full visibility of every lead and customer. With clearer reporting, better follow-up, and stronger account management, your team can focus on the right opportunities, improve conversion rates, and build long-term, profitable customer relationships that support your wider business goals