Welcome to Your First Step Toward IT and Cyber Resilience

At the core of every thriving business is resilient, secure, and scalable technology. That’s where we come in.
We specialise in delivering expert IT support and cybersecurity solutions that grow with your business — starting with Basecamp, our foundational service designed to assess, fortify, and future-proof your technology environment.

Simpler, Smarter, Stronger

Trusted by over 600,000 businesses

Start Strong with Basecamp

Basecamp is more than an audit — it’s your launchpad to smarter IT decisions. Over 14 days, our team works closely with yours to review your infrastructure, cybersecurity posture, and key business applications. We identify what’s working, where the gaps are, and how to evolve with a clear, budget-conscious plan tailored to your goals.

Basecamp is more than an audit — it’s your launchpad to smarter IT decisions. Over 14 days, our team works closely with yours to review your infrastructure, cybersecurity posture, and key business applications. We identify what’s working, where the gaps are, and how to evolve with a clear, budget-conscious plan tailored to your goals.

Ongoing Support That Elevates Service

After Basecamp, we seamlessly step in as your dedicated IT partner. Our remote support model is fast, proactive, and reliable — complete with a guaranteed 15-minute response time for critical issues. From system patching and performance monitoring to day-to-day troubleshooting, we keep your systems optimized and your people productive.

Our “5th Emergency Service” — a powerful Cyber Protection Subscription — underpins everything we do. This service combines prevention with rapid incident response, so your business stays protected in an increasingly hostile digital world.

Enhanced Protection with Forcefield XDR + MKR

Our Forcefield XDR service brings enterprise-grade security to your business. We deploy Sophos XDR, an advanced cybersecurity platform that offers deep threat detection, real-time response, and unmatched system visibility.

Need to upgrade your network? Forcefield MKR adds another layer of resilience by integrating Cisco Meraki firewalls for intelligent traffic control, enhanced network visibility, and centralized cloud management. Combined with Sophos XDR, this layered defense ensures your systems are secure, scalable, and always protected.

CyberDome Your complete Cyber Security Solution

Cyber Essentials helps protect your hard work, your business, your sales, your data, and your reputation. Every day, thousands of UK firms suffer cyber-attacks, from malware and phishing to payment scams, costing small businesses billions of pounds every year.

Many businesses never expect it to happen to them, but cybercriminals know when companies are not properly protected. 360ict helps UK small businesses reduce financial risk, prevent disruption, protect their brand reputation, and save time, money, and headaches.

Relocations

Relocating your business is a major task, especially when moving IT infrastructure. Our IT relocation service safely decommissions, transports, and reinstalls your desktops, printers, servers, telephony, and communications systems with minimal downtime.

We begin with a full audit of your IT setup, documenting devices, cabling needs, and key dependencies before anything is moved. Secure backups are also completed to protect your data and ensure a smooth, fully managed relocation.

Telephony

You can choose Polycom handsets, Desktop Softphone, Mobile App, or use all three to make sure you never miss a call. With traditional ISDN no longer available, our platform delivers 99.999% uptime, call savings, and reliable support for modern business communication.

As one of London’s trusted IT support companies, 360ict can recommend, install, and support telephone systems, including wiring, cabling, remote support, and on-site assistance. We maintain legacy systems and specialise in Avaya, Panasonic, Samsung, and Ascom systems, covering faults, programming issues, power supply problems, circuit board failures, and more.

Go Beyond IT with the Platinum Business Portfolio

Our Platinum Business Portfolio extends beyond IT support. We offer strategic consultancy and coaching across six key areas;

Business Growth

HR

Finance

Social Media

Accounting

AI

Go Beyond IT With The
Platinum Business Portfolio

Our Platinum Business Portfolio extends beyond IT support. We offer strategic consultancy and coaching across six key areas;

Ready to strengthen your IT foundation and grow with confidence?

Start with Basecamp and take your first step toward total IT resilience.
Let’s build your future-proof technology strategy today.
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Our Services

What We Offer

Network Security

Our services include firewall management, intrusion detection and prevention, secure remote access, and continuous network monitoring to ensure your systems remain safe, resilient, and efficient.

Database Security

Our services include encryption, access control, regular vulnerability assessments, and continuous monitoring to ensure the integrity, confidentiality, and availability of your databases.

Web Security

Our services include malware detection, firewall protection, vulnerability assessments, and secure coding practices to ensure your web presence remains safe, reliable, and trustworthy.

The 5th Emergency Service:

Cyber Protection Subscription – £37 per month

PREVENTION AND RAPID RESPONSE FOR BUSINESS

In today’s world, cyber threats aren’t just a possibility—they’re a certainty. For business owners and stakeholders, the stakes couldn’t be higher. A single attack can compromise your data, disrupt your operations, and threaten your livelihood. But here’s the thing: most business owners don’t consider fully the implications or know how to safeguard their business.

That’s where we come in.

Testimonial

Clients Feedback

We’d love to exceed your expectations, as we do with all our clients.
Smith & Nephew
Smith & Nephew
“The service that 360ict offer has always been exemplary.”
Crossways Academy
Crossways Academy
“360ict has ensured we have implemented an excellent electronic register and student management and HR information system with first class support and responsiveness from the 360ict team who have managed the adaption of the system to suit our needs.”
Dubai Islamic Bank
Dubai Islamic Bank
“Our Bank has for several years commissioned David and his team to conduct risk assessments.”
Sparks Catering                                     Butchers
Sparks Catering Butchers
“360ict worked with us to understand the system fully and give us a new system environment which we can continue to develop and so develop the business.”
Arabic Ruling Family London                                     Residence
Arabic Ruling Family London Residence
“The 360ict team have been superb at understanding and working within the constraints of a residential property owned and occupied by such highly prestigious individuals who expect things to be available and in full working order at all times.”
Landau Zeffertt Weir                                     LLP
Landau Zeffertt Weir LLP
“The Project Management Team and the technical team provided by 360ict were instrumental in what turned out to be a very smooth transition.”
Dynorod
Dynorod
“The systems and 360ict’s support has been phenomenal in shaping the organisation and its success”
Lloyd James Broking                                     Services
Lloyd James Broking Services
“We were pleased to engage 360ict again, and found them to be sympathetic to our needs and efficient in their service delivery.”
Portland Hospital
Portland Hospital
“Having found 360ict on Google, we were pleased with the ease that the transaction and service was progressed. Especially having not been an existing client”
Land Data
Land Data
“We have been able to rely on 360ict to provide not only IT support but real business support.”
Rifsons
Rifsons
“A one stop shop for both computing and telephony.”
Lorenz
Lorenz
“360ict were absolutely phenomenal in spending time at our offices understanding the business and then taking on responsibility”
AON Brokers
AON Brokers
“We utilise David’s skills to assist our clients with regard to advice concerning Fraud, Money Laundering and Sanctions risks as well as offering solutions.”
London First
London First
“We are delighted with the service we receive from 360ict on our computing and telephony, and would not hesitate to recommend their services.”
Allied London                                     Development
Allied London Development
“Over the years the 360ict team have relocated us twice and on both occasions they managed the process with efficiency and expertise.”
Lewisham College
Lewisham College
“To find 360ict on our doorstep and with such an array of skills and experience within its team was fabulous. It meant we had access to their expert teams who were on hand at a moment notice to assist and advise us.”
Green Island Holidays
Green Island Holidays
“We couldn’t recommend 360ict highly enough. They transformed our business and are always available for on-going support and advice, even to the point of sitting over a coffee and assisting us in envisaging our future IT requirements and strategies.”
Bickley Park School
Bickley Park School
“The 360ict solution was perfect. It didn’t require anything from us but has given us the comfort of knowing we have business level support whenever needed.”
Radnes
Radnes
“We were really pleased with their comprehensive advice and smooth installation.”
The Hospital Management                                     Trust
The Hospital Management Trust
“360ict’s personnel were absolutely instrumental in getting to grips with the requirements of the system and implementing it for The Trust.”
Antares Underwriting
Antares Underwriting
“David is an ideal subject matter expert to retain for a period in order to use his skills and knowledge as and when required.”

Business Growth – Sales and CRM

Unlock sustainable growth with practical sales strategy, CRM, and process improvements designed for UK SMEs. We help you structure your pipeline, define realistic revenue targets, and implement systems that give full visibility of every lead and customer. With clearer reporting, better follow-up, and stronger account management, your team can focus on the right opportunities, improve conversion rates, and build long-term, profitable customer relationships that support your wider business goals

Human Resources (HR)

Put robust, compliant HR foundations in place as your UK SME grows. We support you with practical HR systems, policies, and templates covering recruitment, onboarding, contracts, and performance management. By standardising key processes and aligning them with UK employment regulations, we help you reduce risk, handle issues consistently, and create a better employee experience. The result is a more organised, people-focused business that can attract, develop, and retain the right talent.

Finance

Strengthen your SME’s financial position with strategic support on funding, structure, and tax efficiency within the UK framework. We help you review options such as loans, asset finance, or investment, prepare information for lenders, and implement forecasting tools that give clarity on cash flow and profitability. By combining practical advice with modern accounting technologies, we enable you to plan ahead, manage risk, and maximise the value you take from your business.gov+5

Social Media and Online Presence

Turn your online presence into a consistent source of enquiries for your UK SME. We help you choose the right platforms, create content that reflects your brand, and align campaigns with your sales objectives. From profile optimisation and posting schedules to simple paid campaigns, we focus on practical steps that increase visibility, build trust, and drive traffic to your website, so you generate more qualified leads without wasting time or budget.

Accounting Systems and Integration

Modernise your finance operations with cloud accounting systems and integrations that fit the realities of running a UK SME. We support selection, setup, and integration of accounting, expenses, and invoicing tools, ensuring data flows smoothly between systems such as banking, CRM, and payroll. With accurate, up-to-date financial information and clearer reporting, you can save time on manual admin, reduce errors, and make faster, more confident decisions about cash flow and investment.

Artificial Intelligence (AI)

Bring practical AI into your SME in a way that’s safe, ethical, and proportionate to your size. We identify quick-win use cases such as automating routine admin, improving customer communications, or enhancing reporting. Focusing on tools that integrate with your existing systems, we help you implement AI that saves time without adding complexity, improves decision-making, and frees your team to concentrate on higher-value work, customer service, and growth-focused activities