AKA Marylebone

Client Name: AKA Marylebone

360ict Service: Pay as You Go

Client Location: London, W1

Client Challenge:

AKA provide furnished residences and apartments for executive short term stays. Predominantly in the US with residences in Los Angeles, New York, Philadelphia and Washington they have a prestigious 1920 building offering luxury accommodation situated between Regents Park and Hyde Park.

 

The client based in New York, needed a local company to oversee the CCTV, Broadband and Wi-fi facilities.

 

Our Solution:

 

360ict’s Pay As You Go Service allows AKA tenants access to fully trained technical staff with the backup of a Client Services Team without the need for long term contracts.

 

Client Result:

 

The residents have fully functioning Internet and Security systems with help only one phone call away. This enhanced the added value service from AKA.

 

Client Testimonial:

 

“To be able to have access to a professional team as and when required has been great. The staff at the residences do not have any technical skillset but need to provide a discreet and proficient service so we needed a support partner to assist with the Broadband and CCTV. I have found 360ict to be able to provide this and have been very happy with them and reports back from staff in London have been good.”

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Artificial Intelligence (AI)

Bring practical AI into your SME in a way that’s safe, ethical, and proportionate to your size. We identify quick-win use cases such as automating routine admin, improving customer communications, or enhancing reporting. Focusing on tools that integrate with your existing systems, we help you implement AI that saves time without adding complexity, improves decision-making, and frees your team to concentrate on higher-value work, customer service, and growth-focused activities

Accounting Systems and Integration

Modernise your finance operations with cloud accounting systems and integrations that fit the realities of running a UK SME. We support selection, setup, and integration of accounting, expenses, and invoicing tools, ensuring data flows smoothly between systems such as banking, CRM, and payroll. With accurate, up-to-date financial information and clearer reporting, you can save time on manual admin, reduce errors, and make faster, more confident decisions about cash flow and investment.

Social Media and Online Presence

Turn your online presence into a consistent source of enquiries for your UK SME. We help you choose the right platforms, create content that reflects your brand, and align campaigns with your sales objectives. From profile optimisation and posting schedules to simple paid campaigns, we focus on practical steps that increase visibility, build trust, and drive traffic to your website, so you generate more qualified leads without wasting time or budget.

Finance

Strengthen your SME’s financial position with strategic support on funding, structure, and tax efficiency within the UK framework. We help you review options such as loans, asset finance, or investment, prepare information for lenders, and implement forecasting tools that give clarity on cash flow and profitability. By combining practical advice with modern accounting technologies, we enable you to plan ahead, manage risk, and maximise the value you take from your business.gov+5

Human Resources (HR)

Put robust, compliant HR foundations in place as your UK SME grows. We support you with practical HR systems, policies, and templates covering recruitment, onboarding, contracts, and performance management. By standardising key processes and aligning them with UK employment regulations, we help you reduce risk, handle issues consistently, and create a better employee experience. The result is a more organised, people-focused business that can attract, develop, and retain the right talent.

Business Growth – Sales and CRM

Unlock sustainable growth with practical sales strategy, CRM, and process improvements designed for UK SMEs. We help you structure your pipeline, define realistic revenue targets, and implement systems that give full visibility of every lead and customer. With clearer reporting, better follow-up, and stronger account management, your team can focus on the right opportunities, improve conversion rates, and build long-term, profitable customer relationships that support your wider business goals